catworkx behind the scenes

catworkx behind the scenes: What does catworkx actually do?

Who or what is catworkx, what do we do here? What do we offer our customers, what can they expect from us? What is our focus and who is Atlassian? Simply put, we are a consulting company and service provider specializing in Atlassian software products such as Jira and Confluence. We are 22 years young and can already look back on an eventful history. We started out as a small IT service and system provider. Today, we are a large team of 78 employees, are networked worldwide as Atlassian specialists, and have branches in Austria and Switzerland.

Jira Software since 1.0 - Atlassian

The founders and shareholders of catworkx GmbH – Andreas Girnuweit, Oliver Groht, and Dr. Wolfgang Tank – met over 25 years ago at the Microelectronics Application Center (MAZ) in Hamburg-Harburg. After the company was founded on April 17, 1999, catworkx started out as an IT service and system provider on the market. At that time, the core business still consisted of pure standard IT services.


In 2002, the business relationship with the then young Australian company Atlassian became the driving force behind catworkx's current business model and product and service portfolio. You could say: “We've been in love with Jira since version 1.0.”

What began as an interest in Atlassian products has developed over the years: We are now 100 percent specialized in Atlassian solutions and are one of the largest Platinum Partners in the German-speaking region (DACH).

Who or what is Atlassian?

Atlassian was founded in Sydney in 2002 by two Australians: Mike Cannon-Brookes and Scott Farquhar. Atlassian is a provider of software solutions. Originally launched with the bug tracker Jira for planning and tracking development projects, Atlassian now offers flexible solutions for smooth collaboration for teams of all kinds and has over 3,000 employees and 150,000 customers worldwide. Prominent Atlassian products include Jira Software, Jira Service Management, Jira Align, and Confluence. You can find more information about the products here.

What does catworkx offer its customers?

In short, we digitize and optimize business processes in almost all areas of our customers' companies using Atlassian tools, thereby creating efficient process and project management within companies. Atlassian tools can be used to digitize and optimize business processes. This creates clear and transparent task management. The end result is improved teamwork, more efficient workflows, and more transparent project results. Atlassian tools are highly flexible and can be used to solve a wide variety of problems.


We also act as consultants and support providers for our customers in the planning, implementation, introduction, and further development of Atlassian environments and products. We offer our customers a comprehensive portfolio of services, ranging from the analysis of requirements and processes, to the design and implementation of these processes in customer-specific workflows, training for employees, to the installation and operation of the associated infrastructures and the integration of Atlassian tools into the system landscape.


In addition, we advise and support customers in the enterprise segment with scaled agile and digital transformation projects: for example, when a customer with many teams across different business areas wants to work in an agile way. Here, too, we use Atlassian tools such as Jira Align and advise customers on scaled agile development and suitable agile frameworks (e.g., SAFe®). We provide product recommendations, set up these tools, and support their implementation. If required, we also provide training on topics such as agility, Scrum, and other agile frameworks.

What motivates us?

Smart, sustainable, and customized Atlassian solutions, implemented in partnership with our customers—that is our goal and our motivation at catworkx. We do not shy away from challenges and offer our customers services that go far beyond the standard. We create added value—for our customers and for ourselves.

Opinions of colleagues from different departments, young and old?

"catworkx always focuses on the customer benefit behind the requirement and then implements a best-fit solution with a high level of expertise. In doing so, we facilitate the important transfer between people, methodology, and technology. That's why our colleagues are just as skilled at communication as they are at the latest methodological standards or have developed an exceptionally deep knowledge of Atlassian technology. This holistic approach is what makes us successful and what makes working with our customers, partners, and colleagues so enjoyable."

"catworkx always focuses on the customer benefit behind the requirement and then implements a best-fit solution with a high level of expertise. In doing so, we facilitate the important transfer between people, methodology, and technology. That's why our colleagues are just as skilled at communication as they are at the latest methodological standards or have developed an exceptionally deep knowledge of Atlassian technology. This holistic approach is what makes us successful and what makes working with our customers, partners, and colleagues so enjoyable."

"We are an IT service provider and mainly advise our customers on the use of Atlassian products. Atlassian is a software provider and offers a ticket system (Jira) and a company wiki (Confluence) as its ‘main program.’ The ticket system in particular can be expanded with any number of functions via an app store, similar to smartphones. And that's where we come in: we offer the corresponding (process) consulting and configuration services."

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catworkx behind the scenes - „The Lord of the Screens”

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catworkx behind the scenes: Unsere IT-Spezialisten - Entwickler mit Herz und Verstand
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catworkx behind the scenes: Our developers IT specialists

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International cooperation: Insights from Michael

In our latest interview, we present the multifaceted everyday working life of Mike Diamant, Senior Atlassian Consultant at catworkx. With over 30 years of IT experience and a penchant for a good joke, he talks about what working at catworkx feels like for him as an American, what he appreciates about the German work culture and why working with customers and colleagues is so special for him.

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On International Women's Day 2025, our colleague Sarah shares what the motto means to her. She talks about her path to leadership, challenges in IT, and how she experiences equality daily.

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25 years of catworkx

25 years of catworkx – a quarter of a century of success and innovation! We celebrated this special anniversary in style on a Danube cruise: from Passau via Vienna to Budapest and back, we took time to look back together on 25 years of developments and successes. A big thank you to our fantastic team and everyone who has joined us on this journey – we look forward to the next 25 years with you!

Unternehmenskultur & Unternehmenswerte sind bei catworkx wichtig!
Jobs 9/13/22

Corporate culture

Our corporate culture is derived from our core values - we are agile, innovative and willing to change!

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“We are catworkx” – our office in Hamburg

In our #wirsindcatworkx series, we show you our locations in Germany, Austria, and Switzerland. We start with our headquarters in Hamburg—with insights into our team, culture, and everyday office life

Bewerbungsprozess bei catworkx - fair und transparent!
Jobs 9/13/22

Application process

Are you planning to apply? Great, we look forward to hearing from you! Here you will find an overview of our application process.

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Working across the Atlantic: an interview with Bill

What’s it like working for a German company as an American? Bill shares how he experiences cultural differences, what surprised him, and how he adapted to the German work culture.

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catworkx at the Atlassian Team ‘25

Visit catworkx at Atlassian Team ‘25 and learn more about our expertise in Atlassian.

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Updating and expanding the Jira reporting system

PS Parkhaus Service Nürnberg manages 13 garages. In 2011, catworkx implemented a Jira system for message tracking, which was updated and expanded in 2019.

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Büchi Labortechnik AG: Successful migration to the cloud

Büchi, a leader in laboratory technology, uses Jira for project management and IT support. After the Atlassian Suite, the company decided to migrate to the Atlassian Cloud with catwork Switzerland.

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smartOPTIMO migrates its Atlassian solutions to the cloud

smartOPTIMO advises on energy solutions and uses Jira for tickets and Confluence for collaboration. The cloud migration increases efficiency and ensures communication.

Referenz 4/17/25

Mission & Magic – catworkx auf der Atlassian Team '25

Encounters, emotions, and new ideas: Team '25 in Anaheim was a real highlight for catworkx—and another milestone in our partnership with Atlassian.

On-Premises in die Atlassian Cloud bei Oetiker nahtlos integriert
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Seamless migration from on-premises to the Atlassian cloud

Oetiker, a leading supplier of connecting solutions for the automotive industry, migrated to the cloud with catworkx Jira and Confluence in 2021.

Übersicht 5/27/24

Atlassian-Trainings

catworkx is the largest official Atlassian training partner worldwide. We are authorized to teach the training courses developed by Atlassian on Atlassian products. We offer our training courses in Hamburg, Stuttgart, Munich, Vienna and Winterthur, at your premises and online.

News 11/4/24

EverIT becomes part of catworkx and the TIMETOACT GROUP

catworkx (part of the TIMETOACT GROUP), a leading partner for enterprise integration based on the Atlassian platform, is acquiring EverIT, a specialized Hungarian Atlassian partner.

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