Technical Account Manager (TAM)

Atlassian's personal, technical account manager.

Technical Account Manager (TAM)

Atlassian's personal technical account manager.

A Technical Account Manager (TAM) has direct access to Atlassian support, product and development teams. Together with the customer, they analyze what KPIs should be set and consistently measured for the quality and quantity of Atlassian solution usage. Atlassian TAMs also help optimize team productivity.

When upgrading Atlassian products, a TAM can provide important guidance and direction with their cross-functional and cross-product technical knowledge. In addition, TAMs analyze existing usage trends and advise on best practices. Proactively, they accompany step by step on the way to better automation, integration, etc.

Customers gain early access to Alpha/Beta/Pioneer programs through their TAM and are informed of exclusive events to meet peers. Firmly scheduled feedback sessions with product management on product direction round out the portfolio.

Atlassian Technical Account Manager (TAM) - Betreuung beim Upgrade von Atlassian-Produkten, Definition von KPIs für Messungen u.v.m.

Contact us for more information!

In a free get-to-know-you meeting, we can better understand you and tailor our services for you.

Offering

Atlassian Enterprise

Atlassian Enterprise solutions tailored to your needs

Übersicht 9/12/22

Atlassian-Trainings

catworkx is the largest official Atlassian training partner worldwide. We are authorized to teach the training courses developed by Atlassian on Atlassian products.

Lösung 9/21/22

Application Lifecycle Management (ALM)

Application Lifecycle Management (ALM) at catworkx fulfills all requirements from the development and support of applications to the entire lifecycle of an application using Atlassian tools.

Service 9/12/22

Managed Services

From analysis to access time - Managed Services from catworkx for your Atlassian infrastructure from A to Z

Übersicht 5/27/24

Atlassian-Trainings

catworkx is the largest official Atlassian training partner worldwide. We are authorized to teach the training courses developed by Atlassian on Atlassian products. We offer our training courses in Hamburg, Stuttgart, Munich, Vienna and Winterthur, at your premises and online.

Kompetenz

Years of Atlassian expertise

Based on Atlassian solutions, we support and advise companies on the path to digital and agile transformation.

Trainings catworkx
Service 9/12/22

Trainings

Atlassian, SAFe® & BigPicture training - whether as in-house training in your company, as public face-to-face or online training, catworkx offers an extensive training portfolio

Service 8/8/22

Premier Support

Direct 24/7 support from experienced support staff and in combination with the proven catworkx support.

Referenz 8/8/22

Interdisciplinary collaboration at C&A with Atlassian

To homogenize the toolchain TIMETOACT replaced two independent ticketing systems for C&A Services GmbH &Co. with the Atlassian product range. With this step into the enterprise cloud, the fashion retailer is putting is putting an exclamation mark on cross-departmental and cross-location digital collaboration.

Bewerbungsprozess bei catworkx - fair und transparent!
Jobs 9/13/22

Application process

Are you planning to apply? Great, we look forward to hearing from you! Here you will find an overview of our application process.

Leistungen Jira Align im Überblick
Leistung 8/11/22

Jira Align Production Jumpstart

Jumpstart to scaled agility: The Jira Align Production Jumpstart from Atlassian effectively supports companies in converting their existing Atlassian toolchain to Jira Align.

App 8/8/22

Teamworkx Connector for Jira

Collaboration across different applications - this is possible with the "Teamworkx Connector for Jira". It creates connections to SAP®, other Jira instances or third-party applications.

News 9/18/24

New pricing structure for Atlassian Cloud from October 2024

Atlassian is implementing significant price and package changes for its cloud products as of October 16, 2024. The price adjustments affect Jira, Confluence, Jira Service Management and other products, among others. Certain Jira Service Management features will also be moved to higher-value editions and some services will be converted to a usage-based pricing model.

Nachbericht Atlassian Team' 23: Neue große Produktankündigungen - Atlassian Intelligence, Atlassian Confluence Whiteboards oder Atlassian Beacon
News 4/25/23

Highlights & Impressions: Follow-up to Atlassian Team'23

The ultimate event for modern teamwork is over - Atlassian Team' 23 took place from April 18 to 20 in Las Vegas. No matter if live on site or online, for the participants there were great new product announcements - first and foremost Atlassian Intelligence, Confluence Whiteboards or Beacon - exciting insights and conversations and a lot of personal exchange.

Standort 9/3/24

catworkx US

As an Atlassian Platinum and Enterprise Solution Partner, we look forward to welcoming you to the USA.

Standort 8/22/24

catworkx Ukraine

As an Atlassian Platinum and Enterprise Solution Partner, we look forward to welcoming you to our location in Lviv.

Referenz

Büchi Labortechnik AG: Successful migration to the cloud

Büchi, a leader in laboratory technology, uses Jira for project management and IT support. After the Atlassian Suite, the company decided to migrate to the Atlassian Cloud with catwork Switzerland.

Standort 1/15/25

catworkx Hungary

As one of the largest Atlassian Platinum and Enterprise Solution Partners, we look forward to welcoming you to our Budapest location.

Standort 8/22/24

catworkx Spain

As one of the largest Atlassian Platinum and Enterprise Solution Partners, we look forward to welcoming you to our Barcelona location.

Referenz

Application Lifecycle Management with Atlassian Tools

catworkx has developed an integration solution based on Atlassian tools (Jira, linked to Confluence, Bitbucket & Bamboo)

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