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Technical Account Manager (TAM)

Atlassian's personal, technical account manager.

Technical Account Manager (TAM)

Atlassian's personal technical account manager.

A Technical Account Manager (TAM) has direct access to Atlassian support, product and development teams. Together with the customer, they analyze what KPIs should be set and consistently measured for the quality and quantity of Atlassian solution usage. Atlassian TAMs also help optimize team productivity.

When upgrading Atlassian products, a TAM can provide important guidance and direction with their cross-functional and cross-product technical knowledge. In addition, TAMs analyze existing usage trends and advise on best practices. Proactively, they accompany step by step on the way to better automation, integration, etc.

Customers gain early access to Alpha/Beta/Pioneer programs through their TAM and are informed of exclusive events to meet peers. Firmly scheduled feedback sessions with product management on product direction round out the portfolio.

Atlassian Technical Account Manager (TAM) - Betreuung beim Upgrade von Atlassian-Produkten, Definition von KPIs für Messungen u.v.m.

Contact us for more information!

In a free get-to-know-you meeting, we can better understand you and tailor our services for you.

Offering

Atlassian Enterprise

Atlassian Enterprise solutions tailored to your needs
Event 3/6/25

Atlassian Platform Workshop in Vienna: catworkx modernizes y

The Atlassian world is constantly evolving, opening up new opportunities for companies to work more efficiently and successfully. But with new features and licensing models come new challenges. How can you optimize the total cost of ownership, eliminate shadow IT and realize the full value of your Atlassian products?

Mar 06
News 9/18/24

New pricing structure for Atlassian Cloud from October 2024

Atlassian is implementing significant price and package changes for its cloud products as of October 16, 2024. The price adjustments affect Jira, Confluence, Jira Service Management and other products, among others. Certain Jira Service Management features will also be moved to higher-value editions and some services will be converted to a usage-based pricing model.
Atlassian Access - Cloud Competence Center
Produkt 9/28/22

Atlassian Access

Atlassian Access offers a central admin console for managing the cloud products used, such as Jira, Confluence, Bitbucket and Trello.

Standort 9/3/24

catworkx US

As an Atlassian Platinum and Enterprise Solution Partner, we look forward to welcoming you to the USA.

Service 9/12/22

Managed Services

From analysis to access time - Managed Services from catworkx for your Atlassian infrastructure from A to Z
Nachbericht Atlassian Team' 23: Neue große Produktankündigungen - Atlassian Intelligence, Atlassian Confluence Whiteboards oder Atlassian Beacon
News 4/25/23

Highlights & Impressions: Follow-up to Atlassian Team'23

The ultimate event for modern teamwork is over - Atlassian Team' 23 took place from April 18 to 20 in Las Vegas. No matter if live on site or online, for the participants there were great new product announcements - first and foremost Atlassian Intelligence, Confluence Whiteboards or Beacon - exciting insights and conversations and a lot of personal exchange.

Standort 11/8/22

catworkx Austria

As one of the largest Atlassian Platinum and Enterprise Solution Partners in the DACH region, we look forward to welcoming you to our office in Vienna.
Übersicht 9/12/22

Atlassian-Trainings

catworkx is the largest official Atlassian training partner worldwide. We are authorized to teach the training courses developed by Atlassian on Atlassian products. We offer our training courses in Hamburg, Stuttgart, Munich, Vienna and Winterthur, at your premises and online.
App 8/8/22

Teamworkx Connector for Jira

Collaboration across different applications - this is possible with the "Teamworkx Connector for Jira". It creates connections to SAP®, other Jira instances or third-party applications.

Standort 8/22/24

catworkx Ukraine

As an Atlassian Platinum and Enterprise Solution Partner, we look forward to welcoming you to our location in Lviv.
Referenz 8/8/22

Interdisciplinary collaboration at C&A with Atlassian

To homogenize the toolchain TIMETOACT replaced two independent ticketing systems for C&A Services GmbH &Co. with the Atlassian product range. With this step into the enterprise cloud, the fashion retailer is putting is putting an exclamation mark on cross-departmental and cross-location digital collaboration.
Standort 8/22/24

catworkx Spain

As one of the largest Atlassian Platinum and Enterprise Solution Partners, we look forward to welcoming you to our Barcelona location.
Standort 11/8/22

catworkx Switzerland

As one of the largest Atlassian Platinum and Enterprise Solution Partners in the DACH region, we look forward to welcoming you to our office in Winterthur.
Lösung 9/21/22

Application Lifecycle Management (ALM)

Application Lifecycle Management (ALM) at catworkx fulfills all requirements from the development and support of applications to the entire lifecycle of an application using Atlassian tools.
Standort 11/8/22

catworkx Germany

As one of the largest Atlassian Platinum and Enterprise Solution Partners in the DACH region, we look forward to welcoming you to our office in Hamburg.
Training

Jira Automation (Cloud)

Over the course of the Jira Automation training participants will learn how to reduce project complexity through well-designed automations. With automation in Jira Cloud, you can create automation rules based on dozens of triggers, increasing the value of Jira and empowering your entire team to manage process consistency and productivity.
Standort 1/15/25

catworkx Hungary

As one of the largest Atlassian Platinum and Enterprise Solution Partners, we look forward to welcoming you to our Budapest location.
Event

catworkx at Atlassian Connect: Cloud Bound

Join catworkx at Atlassian Connect: Cloud Bound and experience the latest innovations in Atlassian Cloud. Connect with fellow leaders in Europe and learn how to tackle teamwork challenges and empower your software, IT, and business teams by transforming on Atlassian Cloud.

News 1/17/25

Atlassian Data Center price adjustment coming in February

Atlassian will implement significant pricing changes to its Data Center offering starting February 2025. In addition to adjusting its rates, Atlassian is introducing new user levels to better align its pricing structure with its cloud products. Learn more about the changes and how to prepare for them.

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